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1. Health Information on COVID-19

Are you looking for information on COVID-19 in your language?

IOM info poster are available here in Amharic, Arabic, Bambara, Bengali, Chinese, Kurdish, Edo, English, Esan, French, Fula, Igbo, Italian, Mandinka, Hausa, Pashtun, Pidgin (Nigeria), Romanian, Russian, Somali, Soninke, Spanish, Tigrinya, Urdu, Wolof and Yoruba. (Source: IOM’s Coordination Office for the Mediterranean)

How is the health situation in Germany?

Why is keeping distance so important?

Find answers to this question in the following languages:

ArabicEnglishFarsiFrenchGerman, RussianTurkish (Source: German Federal Centre for Health Education)

What should I know regarding hygiene and quarantine?

Please find information in the following languages:

ArabicChinese, German, EnglishFarsiFrenchGreekItalianKurdishPaschtuPolishRussianSerbian/Croatian/BosnianSpanishTurkish (Source: Ethno-Medical Center Germany)

2. Political Information on COVID-19 in Germany

What are the current measures in Germany? 

The Federal Government’s Commissioner for Migration, Refugees and Integration informs about Corona in Germany in several languages here, including FAQs and current measures in place in Germany.

What restrictions apply to public life?

Find an overall summary of all restrictions and recommendations here.

What does the Federal Government do to help workers and companies?

Find information from the Federal Ministry of Economic Affairs and Energy here.

Where can I find Chancellor Merkels weekly announcements in my language?

Translations of Chancellor Merkel’s regular video speeches and much more can be found here.

3. Travel restrictions & border crossing

Can I still travel out of or into Germany?

For further and up-to-date information, please visit:

What are the travel regulations in other countries?

4. Asylum procedures and residence permits

Find information regarding relevant aspects on asylum procedures, renewal of residence permits, etc. at the Federal Office for Migration and Refugees.

I want to apply for asylum, where and how can I do it?

The Federal Office for Migration and Refugees has changed its policy of accepting applications in person in order to comply with the need to avoid contact, and is currently only accepting applications in writing. Please check here for further information.

5. Work Related Information

Due to the measures against the pandemic my working situation has changed. What do I need to know now?

I am receiving “Kurzarbeitergeld” now, does this change my residence permit?

No, it has no effect on your residence status. Generally, costs of living are recognized as secured if no additional social welfare is needed. For further information see here. In any case, please contact your responsible immigration authority if you are affected by short-time working. 

6. Direct Contact

Where can I ask someone directly about Corona and migration?

The platform WDRforyou offers information for migrants and refugees in German, English, Arabic and Farsi. Many videos and reports are related to Corona. Each Thursday, experts answer your questions live via Facebook

7. Psychosocial Support

If you need psychosocial support, you can contact one of the following organizations in Germany: Diakonie, Caritas, Xenion, German Red Cross, Solwodi (for women) and Terre des Hommes.

Are you as a man experiencing pressure in the current situation? Have a look at this survival kit for men under pressure, including 10 suggestions for dealing with stress: Deutsch, English, Al-ʿarabiyya, Polski, Español, Italiano, Français, Fārsī, Shqiptar, Magyar, Türkçe, Kurdî (Kurmancî), Russkiy, Slovenčina, Português, Nederlands, Srpsko-hrvatski, Tamil, Tigriññā, Somali

Recommendations for activities on mental, health and psychosocial support during the pandemic can be found in the IOM guide "Mental Health and Psychosocial Support (MHPSS) in the COVID-19 Response". It gives tips on how to protect oneself against mental stress and has compiled the most promising best practices in English.

8. Vulnerable Groups

I consider myself as LGBTQI+ and I feel unsafe in my home, where can I get support?

You can call www.lesmigras.de at 030 21 91 50 90 in several languages or write an e-mail info@lesmigras.de. The “Lesben und Schwulen Verband” offers therapy and counselling for queer refugees on topics like asylum. A short guide can be found here.

I am a parent and feel overwhelmed – is there a support group for parents?

You can contact BZSL via mail or phone via 030 44 05 44 24 or beratung@bzsl.de.

Where can I get information on Corona in sign language?

Please find further information here.

How can I talk to my child about COVID-19/Corona? 

The best way to prepare for talking to your child about COVID-19/Corona is to inform yourself about the topic first. Use reliable sources only. Save the Children has put together a few tips for this here. Unicef recommends what parents should know about COVID-19/Corona (available in English, Spanish, French, Arabic and Chinese).

Every child is different. Thus, your child´s reaction to news about COVID-19/Corona may depend on many factors such as your child´s age, development, their lived experiences and how parents and other adults react. When talking to your child, take enough time as questions may arise later. Create a safe environment where your child feels encouraged to ask questions. If you want to use child-friendly information material, there is a variety of different books, videos, and online information tools to choose from: 

How can I support my child in continuing their education and having something meaningful to do? 

Especially during this time, all children need as much normality, play and fun as possible. 

Please find parenting and eating tips from UNICEF, from the WHO, Red Cross and also Indoor Games from fatherly.com.

My child seems stressed due to the isolation, what can I do?

Please find further information here.

How can I access health care for my child if needed? 

Please go to your “Kinderarzt” or call them in advance of a visit.  

How can teenagers protect their mental health during COVID-19/Corona? 

Please find information from UNICEF here.

I am a child or a parent and I do not feel safe at home – where can I find help? 

Please call “Nummer gegen Kummer” (only in German) if you are a child or a teenager via 116 111 or for parents 0800 111 0550. Also check for online counselling here.

Where can parents of disabled children find help if they feel overwhelmed by the situation?  

Parents can get assistance here or here. Additionally, the “Elterntelefon” is available via 0800 111 0550, Monday to Friday from 9 to 11 am as well as on Tuesday and Thursday from 5 to 7 pm.

My family needs additional financial support, where can I ask for assistance?

Please have a look here.

I am female and experiencing domestic violence, where can I get help?

There is a direct hotline number to call for support if you are a victim of violence.  It is accessible round the clock and free of charge in 17 languages: 0800 116 016.

If you do not want to be heard by your intimate partner when you ask for help, you can also instantly chat with a person who can help you. Available daily between 12 and 8 pm. 

9. COVID-19 in countries of origin

Find figures of the worldwide developments regarding COVID-19 at John Hopkins University.

10. IOM Programmes

Does IOM continue with its programmes in Germany?

Yes, with some minor limitations. You can find up-to-date information on our website and our IOM Germany Facebook page. #WeAreInThisTogether

11. IOM’s global response to COVID-19

For more information regarding IOM’s global response to COVID-19, please visit here.