IOM offers a hotline for people from Ukraine in Germany: You can call IOM's Virtual Counsellors for information on housing, medical care, legal questions, employment as well as any further available support in Germany from Monday to Friday from 9am to 6pm (Kyiv time).

Our Counsellors provide their support free of charge in Ukrainian, Russian and English through WhatsApp, Telegram and Viber under the following numbers: +38 050 428 45 65, +38 050 030 22 68 and +38 050 428 46 60:

The hotline is funded by the German Federal Office for Migration and Refugees (BAMF).